Find yourself asking the same old questions? Why won’t people use the system? Why aren’t people using CRM? Why aren’t the executives supporting this initiative? Why aren’t people attending training? How do we get users to want to use the system? How do we get users to see this system is for them, not for…

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Have you ever paid attention to what question you ask yourself in your head most frequently? Does is start with What, Why, Who or How? Add the 1st word of your ‘internal question’ to the Comments Section so you can see how you compare to everyone else! We’ll come back to this in a minute……

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There is a whole lot of talk about change in our society. Everyone wants change, talks about change, and there are lots of plans and systems that promise change but yet I don’t see a lot of people taking action. People know what they need to do in order to get users to adopt their…

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