Layers that Build Success Now, let’s take a look now at how the ACMP Standard actually fits into the layers. As I mentioned, the ACMP Standard has a layered structure. Starting at the highest conceptual level, it details the change process all the way down to day-to day tactical steps for implementation—which all map out…

Read More

Layers of Change Lately, in the change management initiatives I’ve worked on, I’ve noticed more and more leaders who feel anguished and anxious because they believe they should be at a certain point in the change process—a point they still haven’t reached yet. So I’ve found myself more and more having to explain that the…

Read More
Embrace Change text over an open notebook

In Part One and Part Two of this article, I discussed organizational change and the Biblical examples of the methods Jesus applied in leading change in the world and how we as business leaders can apply them to the change initiatives we are sometimes called to lead. So far, we’ve covered People, Messaging, and Timing.…

Read More
definition of change

In Part One of this article, I discussed the beginnings of my thoughts on change and the way Jesus changed hearts and minds and how we, as business leaders, can follow His example in leading organizational change. I identified the five areas you need to address when leading through any change—People, Messaging, Timing, Resistance, and…

Read More
hands holding paper that says change

Jesus-Shaped Change “People change what they do less because they are given an analysis that shifts their thinking but because they are shown a truth that influences their feelings.” — John P. Kotter, Dan S. CohenThe Heart of Change: Real-Life Stories of How People Change Their Organizations When I read that quote, one thought came…

Read More

You have diligently planned your project, you’ve thought about your internal marketing strategy and developed a communications plan, you’ve established your KPI’s of success, now what? If you are like most organizations you Go-Live! You already determined in your plan you are going to do a survey or you have a set date and time…

Read More

Organizational change management and user adoption efforts often focus on the “softer” items, like effective training and motivating people. But statistics have shown, the best organizational change management programs do both but put an emphasis on measurable Key Performance Indicators. First always set your Business Objective KPIs Revenue increase Cost reduction # of errors/returns support Calls-…

Read More