BLOG

clock in a trashcan full of crumpled papers

A Giant Waste of Time, Part 1

(First in a random series on Business Time Wasters) Email.  If there was any greater curse ever cast over the workplace, I can’t think of one. Sure, it facilitates communication. And none of us can even imagine anymore how we could function in a business environment without the ability to dash off a quick note…
Read More
two cocktails on a bar

The Communications Cocktail

Some of you got excited when you saw cocktail in the title above, didn’t you? You figured, “Finally, somebody agrees with me—a little liquid social lubricant can go a long way to getting people to loosen up and talk…”  Slow down there, Norm. We’re not heading for Cheers. That’s a different conversation.  But I’ll give you this much:…
Read More
door with title Complaints Dept.

The Real Problem Isn’t The One They’re Complaining About

When your employees voice a problem, split off the complainer from the complaint to get at the real issue (For my previous thoughts on workplace problems and a drama-free workplace, see People are the Problem and Solve it with Structure.) We live in an age of outrage. Whatever it is—jobs, schools, restaurants, auto repair, retail…
Read More
lady in front of a chalkboard with lines drawn in every which direction - resembles how she cant make up her mind and make a decision

Why Can’t I Decide?

Are big decisions keeping you up at night? Is fretting over the benefits and risks ahead of you taking up your time for work and rest? Are you losing sleep trying to decide which path will bring you to success and which one will lead to ruin? Stop it. “I want to stop it,” you…
Read More
blocks with the letters of S T A B I L I T Y

The Three-Legged Stool

"All I want is stability!” But really, what is “stability”? Why do you want it? And more importantly, how do you achieve it?
Read More

Layers of Change

Layers that Build Success Now, let’s take a look now at how the ACMP Standard actually fits into the layers. As I mentioned, the ACMP Standard has a layered structure. Starting at the highest conceptual level, it details the change process all the way down to day-to day tactical steps for implementation—which all map out…
Read More

Three Sins to Derail Successful Change

Layers of Change Lately, in the change management initiatives I’ve worked on, I’ve noticed more and more leaders who feel anguished and anxious because they believe they should be at a certain point in the change process—a point they still haven’t reached yet. So I’ve found myself more and more having to explain that the…
Read More
Embrace Change text over an open notebook

Jesus Shaped Change: Part 3

In Part One and Part Two of this article, I discussed organizational change and the Biblical examples of the methods Jesus applied in leading change in the world and how we as business leaders can apply them to the change initiatives we are sometimes called to lead. So far, we’ve covered People, Messaging, and Timing.…
Read More
definition of change

Jesus Shaped Change: Part 2

In Part One of this article, I discussed the beginnings of my thoughts on change and the way Jesus changed hearts and minds and how we, as business leaders, can follow His example in leading organizational change. I identified the five areas you need to address when leading through any change—People, Messaging, Timing, Resistance, and…
Read More
hands holding paper that says change

Jesus Shaped Change

Jesus-Shaped Change “People change what they do less because they are given an analysis that shifts their thinking but because they are shown a truth that influences their feelings.” — John P. Kotter, Dan S. CohenThe Heart of Change: Real-Life Stories of How People Change Their Organizations When I read that quote, one thought came…
Read More