ABOUT US

Plus Delta stands for Positive Change. 314 stands for 3 nails, 1 cross, 4 you. This name was designed specifically to drive users toward exactly what they are trying to accomplish – positive change. The 314 pays homage to the glorification of the one who gives us the power to accomplish the change.

You don’t have to be a Christian to use our services, but we will live our lives and operate our business on the scriptural tenants found in the Bible.

Our goal is to live our lives for the Glory of God and if you see something unique in who we are, or how we do business, and want to know why and how we are different, we will tell you the story of the gospel.

MEET TABETHA

Tabetha Sheaver is an award-winning business professional and change management consultant, with experience from the C-Suite to the production floor. Her exceptional accomplishments have won her honors including the US Business News 2019 Technology Elite Award for “Most Outstanding in Software ROI Support” as well as the Project Management Institute’s 2019 “Women in Project Management” Award.

Tabetha has earned professional certifications including Certified Mediator from Mediate.com, Certified Change Management Professional (CCMP) from the Association of Change Management Professionals (ACMP), and Certified Project Management Professional (PMP) from Project Management Institute (PMI).

She’s passionate about helping organizations implement effective change. Tabetha’s innovative Plus Delta 314 User Adoption methodology focuses on the human element in change management to facilitate understanding and communication across an organization —of goals, expectations, and what’s at stake—to create success in a change initiative.

A leader in the St. Louis area CRM community, Tabetha’s experience and acumen have made her an in-demand speaker and presenter nationwide. You can learn more details of Tabetha’s experience on her LinkedIn Profile. And if you’re ready for meaningful change that will help your organization excel, reach out to her directly at Tabetha@plusdelta314.com.

Copy of Tabetha Sheaver Headshot

Tabetha Sheaver

User Adoption and Change Advocate

MEET PATRICK

Patrick Dorsey has spent his career as a professional business writer helping people and businesses tell their stories.

He’s been called “the best tech writer that I have found in the St. Louis market” and his work speaks for itself: upon award of a contract worth $1.5 billion in business in just its first year, the state making the award commented that the proposal he wrote was “so well written we couldn’t not give you the business.”

He applies his twenty-plus years of skill and experience as a business and technical communicator to every project he takes on. As a contributor and manager, he has produced materials for large and small companies across a range of diverse industries that include IT, health care, insurance, utilities, manufacturing, and government. He has developed formidable interviewing skills that enable him to quickly understand not just the information a client wants to get across, but also to grasp why they need to get it across—in other words, their story—and deliver anything from technical and training materials to web content, blogging, and proposals.

Patrick Dorsey is also a published author with two Amazon bestsellers as well as his book on RFPs and proposals, Write the Winning Proposal.

Pat Dorsey Headshot

Patrick Dorsey

Technical Writer

MEET JACLYN

Jaclyn Tripp is a Communication Strategist who creates engaging social media and advertising content and manages the execution of projects.

With a Bachelor’s Degree in Business Entertainment Management from Missouri State University, and over 10 years of experience being creative and connecting with people, she has helped hundreds of clients’ projects succeed.

Jaclyn believes that the keys to success in any project are good communication, transparency, and genuineness.

She is also a Black Belt in Taekwondo, a Gold Medalist Figure Skater, an avid crafter and cannot live without donuts.

Jaclyn Tripp Headshot

Jaclyn Tripp

Communication Strategist

MEET LEE

Working with organizations to understand and manage the impact of technology changes on their business users is a passion for Lee.

Lee Forte is a business consultant determined to deliver software technology changes that streamline business operations, improve profitability, and boost user satisfaction and adoption.  She has achieved multiple certifications from Microsoft, including being awarded the Microsoft Implementation Specialist certification.  Lee has over 15 years of experience working with companies based in the United States, Canada, Europe, and Asia.  She is grateful her experiences allowed her to make connections with individuals all over the globe and uniquely positioned her to help lead global organizations in their change efforts.  Lee’s projects for the last 10 years have primarily focused on the implementation and upgrade of Microsoft’s Dynamics CRM versions and their related add-on tools.

She is experienced in working with stakeholders and end-users to gather requirements, deliver detailed process maps, provide requirements documentation, and define functional design solutions and believes in following proven change management frameworks to drive consistent results.

Lee finds it rewarding to see the positive impact on user acceptance and adoption that can be gained through effectively managed communication, training materials, training delivery, and post go-live support.

For more information about Lee’s skills and experience, please go to her LinkedIn Profile.

Copy of Copy of Tabetha Sheaver Headshot

Lee Forte

Success Manager

MEET MIKE

Mike Busby has over 30 years of experience with integrations, IVR, CTI, and CRM.  With over 18 years in CRM as a developer, architect, project manager, and delivery manager. The last 12+ years working with Microsoft Dynamics.  Mike has been an advocate for Microsoft Dynamics CRM as a development platform for many years and how it can be utilized within an entire organization.  He also works with sales as a solution architect working with the organizations to envision modern solutions.

Mike brings deep technical experience of Dynamics, integrations, and complex business systems and processes to design and deliver a modern solution for an organization.  He is able to envision what the organization is looking for and then develop a solution that delivers the vision.  He starts with people, businesses, and processes, then looks at the technology on how to deliver that vision.

For more information about Mike's skills and experience, please go to his LinkedIn Profile.

Mike Busby- Sr. Solution Architect

Mike Busby

Success Manager